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What is the worst part about working in the telephone support sector?

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تم إضافة السؤال من قبل dana tutunji , Architect , Helou Trading Co
تاريخ النشر: 2013/06/19
osama amen
من قبل osama amen , Corporate Trainer , indevco group

the pressure from angry customer and don't know anything customers also

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the worse thing is that you finish your8 hour shift and while you're up and waiting for the next shift that would replaced your duty is that right then and there, she would call and ask you to take her post without prior notice and you dont have a choice.....
some telephone companies dont have reserve employee to replace one on the spot when there is emergency absence..
clients probelem can be reolve but for me this is the worst part...

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