أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
The toughest part is not knowing what you are doing, If you know about customer service there is nothing tough.
You need to control your temper and be patient and even if you know that the customer is wrong, you cannot say that...
Smiling speech with the client.