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Can the best service become a retention tool for employees/customers?

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تم إضافة السؤال من قبل Muhammad Salman , Manager HR & Finance , Saudi Basic Industries Corporation (SABIC)
تاريخ النشر: 2014/07/08
Sampat Poojary
من قبل Sampat Poojary , safety superintendent , Zamil Operations & Maintenance Co.

YES, best service can become a retention tool for employees/Custromers.

Saad Khalid Awan
من قبل Saad Khalid Awan , Project Manager , Qatar Foundation

Dear Salman, 

 

Couple of ways a service can become a retention tool is when the provided service is of exceedingly high quality, e.g., a center of excellence. In this instance, the venue of service provision itself becomes attractive both for customers and employees. 

 

Another example could be that of a service being provisioned for a major cause or initiative. Again, people will naturally be inclined to be affiliated with it. 

 

Hope this has helped. 

 

Regards, 

 

Saad. 

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