أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Ask short questions and listen
Reflect right attitude, tone of voice, body language, and facial expressions
Smile and show eye contact
Avoid interruptions
Avoid off-cuff and condescending remarks
Give praise when appropriate
Show interest
Be tactful and polite
Show patience and understanding
Remember to say please and thank you
Ask the right person
Don`t say you understand when you do not
Auditor skills and competence could include:
Audit principles, procedures, and techniques
Management system and reference documents
Organizational situationsLaws, regulations, and other requirements
Specific knowledge and skills for quality auditors could include:Quality methods and techniquesQuality terminologyQuality management tools and their applicationProcesses and products/services specific to the sector being audited