أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
Customer care encompasses technical support. It means technical support to be given during a customer service incident. Customer care is the big picture. In certain cases technical support is not reuired for customer service.
It's meaning that if you have a good service and fast for solutions of customers complaints your sales will increase