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متابعة

Why is attitude and behavior important to customer service?

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تم إضافة السؤال من قبل Yazan Ahmad , programmer , wysada
تاريخ النشر: 2014/07/09
Junaid Hamza
من قبل Junaid Hamza , Teacher , Teaching Experience

simple Give respect Take respect ,,, you always want something in return..so all this is important

MOIDUL SEKH
من قبل MOIDUL SEKH , PUBLIC RELATION MANAGER , KARAVALI GROUP OF COLLEGE

Your behavior is your Asset.

In todays world it is buyer market therefore attitude & behavior is most important . selling n marketing a product is not one time affair. Right attitude and spirit may help the product to establish in to a new high.

Felix Balaccua
من قبل Felix Balaccua , General Manager , Superhawk Logistics, Inc

Customer service is a service rendered by people. It is not a product. For this reason, the attitude and behavior of the people involved will be key component in the process of achieving or failing in the final result.

Rola Dawood
من قبل Rola Dawood , Sr. Payroll Officer , Alghanim Industries

Customer service reflect the company.. If you had a bad behaviour and attitude , you're not benefiting the company at all . So the customer service must always be great! 

james wamaitha
من قبل james wamaitha , Administration Officer , CAREER OPTIONS AFRICA

Attitude and behavior are the only way to reflect sincere intentions which is a crucial element in customer service. And an excellent customer service is one of the ways, together with a quality product to sell, to ensure profitability and success of any business. Imagine getting an advantage over other competition/sellers if you use this opportunity of providing delightful customer service. You can get free advertising from satisfied clients who share their satisfaction to family and friends! The right attitude and the ideal behavior that comes with it is the only way to provide exceptional customer service. Buyers can easily detect pretense and fake service, given by those with the short goal of making the sale. Customer satisfaction will bring your business to greater glory, so to speak.

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