IF you are a GOOD Executive, How you Handle Your Customer in Critical Situation?

*Listening customer and analysing customer need first .

*Give Commitment to complete/resolve query on specific day or time.

*Close the issue after resolving query and move further for a long term relationship with the customer with one more level up.

1. Listen to the customer.

2. positive response to the customer.

3. Caring service to the customer.