ابدأ بالتواصل مع الأشخاص وتبادل معارفك المهنية

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متابعة

As an event organizer, difficult clients is the norm, I find it hard to tell them that they are wrong as you may all know the client is always right?

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تم إضافة السؤال من قبل Delight Masocha , Senior reservationist, functions and wedding coordinator , Moyo Fountains Pretoria
تاريخ النشر: 2014/08/04
Sharon M Sajan
من قبل Sharon M Sajan , GRE , Meydan Hotels

Well! we need the client to be relaxed and brief on the whole situation again and then accordingly explain what are the end results based on the opinion of the client and yours and finally leave the final judgement to them to compare the different end results and finally take a call.

Cindy Imelette Bon
من قبل Cindy Imelette Bon , Call Centre Nurse , Nation Hospital

First of all is I will make the client calm first. I will ask first his/her concern/complaint. After that I will explain to him/her the issue clearly and afterwards ask him/her if I explained it clearly and do they have any more question.

omnia salah elden ali abozed Mohammed
من قبل omnia salah elden ali abozed Mohammed , سكرتيرة , Nile trade fairs

First calm the client then do I know his problem and I know I am his problem is important to us and must be prepared and I am picky I will solve the problem and I am going back to Alatsalla omitted Atmian whether or not Athlt

 

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