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Lacks of coordination and communication between the reservations with the front office on booking guests will result to complaints because it can delay the check in process. It is inconvenient and it might leads to guest unsatisfaction especially if the room preferences of the guest were not provided.
Good communication is very important in every organization or business. There will misunderstanding, conflicts and disagreement if there's no communication. How will you know if there's a communication? Well, you will that there's a good communication if the sender or the coder will send a clear message and the receiver or the coder understands the message of the sender.
The guest reservation will not be well managed. as such leads to total delay of service to the guest.
so time the guest may not get a space or room
there are three type of communication first is listening second is talking and third writing . well mis understanding is one of the criteria for lack of communication with regards to the booking or reservation of the guest which imply bad performance see to it that you are well prefared for the communication with guest always polite when talking to the guest ask specific question for example arrival and departure details and also credit card information because this are the most importand matter with regard to reservation of room.
The Industry is "Hospitality Industry" and the word itself defines the cream objective. Lack of Coordination and Communication will lead to damaged reputation and badly affect the image of the business house.
thank you for all ansers
if there are no communication with all department not reservation only will adversely affect for guest service , so will leave bad impression for the guest. the hotels is consider a sevice sector to offer it for the customer . in my question here i mean to ask what is difference between hotels have policyand hotels have no policy.
Empty hotel rooms!
it might leads to guest unsatisfaction.
Along with the already highlighted answers - delay of service, etc, there is also the high Reputational risk as a result of this lack of communication and coordination.
Lacks of coordination and communication between the reservations with the front office on booking guests will result to "No vacancy although rooms availability or vice versa"
