What are your creative customer acquisition/retention strategies?

There is a big difference between acquisition and retention. The head points of customer acquisition strategie are:

- Identify needs of your customer

- Creat need for your products or services

- Present yourself

- Offer your product or service as a fufillment of customer needs.

 

As for Customer retention, there is too much that you have to do, such as:

- Identify why your customer selected you

- Know your customer, his needs, his interests,..

- Identify what makes him stay with you

- Check his satisfaction

- Build trust

- Keep in touch with him

- Show respect, 

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Creative strategy is dictated by the customer being targeted and can vary depending on the customer and the value to the company. The higher the value the better the offer to retain customer.also market and customer should have close intimacy in addition to the promotion and advertising required.

customer satisfying and communicating and convincing them with a positive attitude and willingness to serve then in any given situations

TRUST BUILDING

EFFECTIVE CUSTOMER ANALYSIS TO IDENTIFY CUSTOMER NEEDS

OFFER PRODUSTS/SERVICES THAT SATISFY NEEDS

KNOW YOUR CUSTOMER; INTERMS NEEDS, LOCATION AND INTEREST

 

Offering right quality product at right price with esteemed customer service, moving very close to customer locations in terms of availability of products.

Creative strategy is dictated by the customer being targeted and can vary depending on the customer and the value to the company. The higher the value the better the offer to retain customer.

Company Customer Cards that contains privilege points.

Specific Branding of products and Promotional activities to enhance knowledge of the product and induce increased patronage.

Trust and product/service quality