أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
If you are handling Customer Personally, Then First Let him Speak out all his Anger in listen Quitely & Attaintively, soon he must take a Break then Ask his name offer a seat a Glass of water, then Talk to with an Empathy with Friendly Body & facial Gestures, Solve the Problem or atleast buy some time for Resolution of complain