أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
When the issue is not resolved due to trouble shooting sometimes service has to be created to take the product in for repair. The process would be the same in case of a product recall in case of a defective part.
Being a customer sales advisor my top5 service process are; The spiral of positivity. Greet, smile, and eye contact. Approach signal. Perfect partners/product on hand. Closing the sale.