أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
When the issue is not resolved through trouble shooting over the phone the call may have to be transferred to the hardware dispatch dept so that the product may be taken in for repair. Some co’s also send an in home tech who would just go to the location and replace the part. What is more beneficial for the customer?
When issue is not resolved and customer wants to speak with a particular department according to his query.
