أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
How should a call be closed so that the company is assured that the customer would never call for the same issue again and would be able to resolve to issue himself , herself if the issue reoccurs. In a technical helpdesk the customers understanding of the trouble shooting steps is even more important do you agree?
