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Qualities can be divided into two aspects: Personal Qualities, and Professional Qualities
Personal Qualties: these are traits that defines you as a person, which separates you from all other individuals. These qualities may or may not directly affect your work so therefore most employers will not focus on personal qualities as they may not really have any direct impact on the position BUT it may rather play an important role with the interpersonal relationship that you may have with your co-workers or colleagues.
-kind, caring, compassionate, generous, faithful, humble, courteous, polite, approachable, respectful, and so on an so forth.
Professional Qualities: These are qualities that will directly impact or be beneficial to your job or role. These are qualities that most employers seek for all applicants in general. For an administration assistant, the qualities listed are an advantage when it comes to this kind of position and they must have this qualities if ever they will assume the role.
- Adaptability and Flexibility. Administration is a diverse department. Gradual or sudden changes come in almost all aspects of a company, may it be extended working hours, added responsibilities, working with new co-workers, relocation, or changes in management. Admin Assistants should have the ability to cope up with changes in the team, or if necessary, must learn to work independently.
-Professionalism in Appearance and Attitude, and Values Work Ethics: As an admin assistant, professionalism is a must since you will be coordinating with other departments and every employer wants to have a productive member who has positive work ethics and can overcome any challenges without losing his/her composure. Stress will always be a part of a job and an admin assistant should maintain his/her stability under pressure whilst displaying a professional approach to the role.
Admin assistants must exude a positive image that reflects well on the organization.
-Team Player: An admin assistant will definitely work with other people, assisting them and helping them in any way possible. The ability to work IN a team and FOR the team are crucial for an admin staff to be efficient with his/her work. He/she must have a good relationship with his/her teammates and with other colleagues from other departments.
-Time Management Skills and Prioritization: "Do you have a minute?" --These are the five deadly words that robs the time of an assistant and everybody is a culprit. Managers, Clients, Vendors, Staff,etc. This happens almost daily inside the office. An assistant should know how to deal with every interruptions, and must attend to each and every need and to prioritize tasks.
-Strong attention to detail: With the kind of scope of support that an admin assistant has, accuracy is important. He/she must possess good listening skills and organizational skills. It is given that an admin assistant will be multitasking, so the accuracy of his/her work must not be affected with the gravity of workload.
- Smart Worker vs. Hard Worker : There is a big difference with working smart, and working hard.
Example: An assistant who spends an hour making a very detailed e-mail is considered a hard worker vs. a same assistant who spent only10 minutes making the same e-mail which is shorter by giving emphasis on only the important topics on the message; both assistants finished both of their emails but their approach were different. In business, "longer is not necessarily better". An admin assistant must know when to work hard, and when to work smart.
1. Patience.
2. Flexibility.
3. Handle complexity.
4. Obidient to organizational policy and prpcedure.
5. High inegrity.
