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SALES ========= MY AREA OF INTEREST,,,
Customer services is more important ,after it You may sales .
Customer service is first then others.
Challenging??? Thats SALES for sure.
It is a big challenge to find interesting prospects.
It is a big challenge to understand your customer
It is a big challenge to negotiate with customers
It is a big challenge to defeat your competitors
it is a big challenge to convince your customer
It is a big challenge to win the customer's trust
It is a big challenge to make him loyal to you
I don't have any experience in call center but from what I heard from friends, customer service is most challenging. The customers gets rude and abuse call center agents.
The first one customer service
Technical Support
If we particularly talk about Call Center then it might be customer service. Otherwise sales department is more challenging.
I'd say sales especially if Targets are involved. I personally feel comfortable handling inquiries or doing technical support/ assistance. Regardless of how rude people are, to me, it's fun. And when work is fun, you can give your best. Regards to y'all.
Customer Service then Seals then Technical Support
