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Which department in a call center is the most challenging for you? Customer Service, Technical Support, or Sales?

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تم إضافة السؤال من قبل Mike Adrian Obaña , Staff Nurse , Medeor 24x7 Hospital Dubai
تاريخ النشر: 2014/09/11
zafar abbas minhas
من قبل zafar abbas minhas , Freelance Writer , DAILY MASHRAQ

SALES ========= MY AREA OF INTEREST,,,

wasiq waheed
من قبل wasiq waheed , FRONT OFFICE SUPERVISOR(Looking for a New challenging position In U.A.E) , SHELTON HOTEL

Customer services is more important ,after it  You may sales .

Saiful Islam Hiron
من قبل Saiful Islam Hiron , Site HR Manager , Handicap International

Customer service is first then others.

Ibrahim Hussein Mayaleh
من قبل Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

Challenging??? Thats SALES for sure.

It is a big challenge to find interesting prospects. 

It is a big challenge to understand your customer

It is a big challenge to negotiate with customers

It is a big challenge to defeat your competitors

it is a big challenge to convince your customer

It is a big challenge to win the customer's trust

It is a big challenge to make him loyal to you

Divyesh Patel
من قبل Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

I don't have any experience in call center but from what I heard from friends, customer service is most challenging. The customers gets rude and abuse call center agents.

مستخدم محذوف‎
من قبل مستخدم محذوف‎

The first one customer service

Khan Sohal khan
من قبل Khan Sohal khan , Associate , State Street Syntel Services Pvt Ltd.

Customer Service

Mohammad Al Hawwari
من قبل Mohammad Al Hawwari , Senior Maintenance Technician & Desktop Administrator , Bank of Jordan

Technical Support

Muhammad Adeel
من قبل Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC

If we particularly talk about Call Center then it might be customer service. Otherwise sales department is more challenging.

مستخدم محذوف‎
من قبل مستخدم محذوف‎

I'd say sales especially if Targets are involved. I personally feel comfortable handling inquiries or doing technical support/ assistance. Regardless of how rude people are, to me, it's fun. And when work is fun, you can give your best. Regards to y'all. 

hossam azzam
من قبل hossam azzam , Fast food restaurant,s manager. , alexandria-egypt

Customer Service then Seals then Technical Support

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هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟