What are the top three operational service areas that a mobile customer wants from his SP? I propose speed, reliability, cost in that order. And you?

1- Cost - pay for what you get, not pay for what you don't get.

2- Quality of the service.

3- More options to choose from.

i worked as a customer service b4 at a mobile company and many of the customers dont care about the price as much as they want a free offers, a perfect signal every where and the less money cost

1- Speed of Service

2- Quality of Service 

3- Cost of Service

Reliability,

Speed,

Cost.