ابدأ بالتواصل مع الأشخاص وتبادل معارفك المهنية

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متابعة

Your most unhappy customers are your greatest source of learning. Is it true?

<p>Angry customers  provide you more skills in the field of Customer services?</p>

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تم إضافة السؤال من قبل wasiq waheed , FRONT OFFICE SUPERVISOR(Looking for a New challenging position In U.A.E) , SHELTON HOTEL
تاريخ النشر: 2014/09/16
Mike Adrian Obaña
من قبل Mike Adrian Obaña , Staff Nurse , Medeor 24x7 Hospital Dubai

Yes, dealing with unhappy customers will be a great challenge to you and pushes you beyond your comfort zone. It also allows you to think outside of the box and it will be a remarkable experience in your career every time you get over an unhappy customer. I cannot really say the greatest source for learning but every unhappy customer that you deal with is always a new experience to you and it is more than any of your typical day with happy customers, so in my conclusion, you learn more with unsatisfied, angry customers rather than sticking to the usual and common talks with moderate customers.

Saiful Islam Hiron
من قبل Saiful Islam Hiron , Site HR Manager , Handicap International

TRUE100%. It helps to improve the customer care very efficiently and effectively.

mohamed Hakim CMA CPA Candidate
من قبل mohamed Hakim CMA CPA Candidate , Accounting Manager , Andersen saudi arabia

yes ,

if you make him convert to a happy one

he will make any thing you want

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