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To be a Business Development & Sales specialist, one need to be a go getter, who can take initiative, make calls, send emails, approach right contact and make relations. This all involves lots of research, and knowledge, You have to posses right skills, charming personality and market knowledge to be successful. The SPANCO rule summarizes everything in it for right sales person. Self-motivation and confidence are the key, equipped with right approach will definitely help to crack the desired sales deal.
The ability to take responsibility for solving any problem related to your specialty or transfer it to the responsible person, answer calls and receive complaints at any time during your work in the same spirit of work in which you started your day, confront the customer and admit your mistake and take responsibility for solving this problem and satisfying the customer in line with his requirements and the work policy that you follow