ابدأ بالتواصل مع الأشخاص وتبادل معارفك المهنية

أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.

متابعة

What following Things You Need to Do quickly When You've Upset Your Customer?

user-image
تم إضافة السؤال من قبل wasiq waheed , FRONT OFFICE SUPERVISOR(Looking for a New challenging position In U.A.E) , SHELTON HOTEL
تاريخ النشر: 2014/09/22
مستخدم محذوف‎
من قبل مستخدم محذوف‎

Calming the client

Stand on the cause ofthe discomfort

Try the solution

مستخدم محذوف‎
من قبل مستخدم محذوف‎

I have never angered a customer  before  but  I think the best solution is

calm the customer down

Apologize for any inconvenience you have caused them

find out exactly what the customer needs and offer a solution

 

 

Arsalan Zaidi
من قبل Arsalan Zaidi , Area Sales Manager-South , Co Natural International (Pvt.) Ltd

  • Try to satisfy the customer
  • Provide briefing regard situation
  • apologize is the first step then further action.....

 

RAJU SHRESTHA
من قبل RAJU SHRESTHA , KEY ACCOUNT EXECUTIVES , MAN CONSUMER

try to know  customer curry and be sorry for invonvinence on service by helping them in what they wants

المزيد من الأسئلة المماثلة