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When you are negotiating with an existing customer (renew contract), what makes you feel comfortable?

<p>A- He is an existing customer, so he won't leave you?</p> <p>B- You were good when you won him first time, so you will win him again</p> <p>C- He agreed to negotiate, because he needs you</p> <p>D- Something else</p>

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تم إضافة السؤال من قبل Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
تاريخ النشر: 2014/09/22
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I would feel comfortable knowing that the client knows that I have deep knowledge of the relationship and they won't want to bother risking starting a new relationship which could go sour.

Naresh Paraparambil
من قبل Naresh Paraparambil , Customer Service Agent , Bird Worldwide Flight Services

The customers trust in my company makes me comfortable to negotiate with him.

Gopika Devi Sidharth
من قبل Gopika Devi Sidharth , HSE Administrative Assistant , Health and Safety Inspection Company

We already knows their work style and requirements so it is more easy to fulfil their expectations. A kind of give and take relationship develops based on trust and mutual understanding.

Jereen Perpet John Manoharan
من قبل Jereen Perpet John Manoharan , Manager , Axis Bank Ltd

B- You were good when you won him first time, so you will win him again.

 

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D- Something else

.Customer also looking your past performance

 

Wakeel Ahmed
من قبل Wakeel Ahmed , Finance Manager , Lloyd & Co. (Emirates) Insurance Brokers LLC

D) - Something else

here some things are going togather at the time of renewal:

1) Customer Confidence

2) Customer also dont want to do the same practice again ( Dont want to revise process )

3) Customer also looking your past performance

and relation during past contract also is more considerable elements 

 

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