We often hear companies, including Web agencies, boast about how they provide exceptional client service. But how do they define exceptional?

This is more advertising their service. It just like selling products and say "we have excellent products". Who defines the level of excellency?

 

Some companies defined strict policies and procedures to handle customer's requests or complaint. If the manage to keep it within these processes and procedures, for example "within24hours", they call it exceptional service. But who says that handling a request within24 hours is exeptional?

This is making the customer delighted rather than just satisfied. Just a satisfieed customer can turn into a DETRACTOR and go viral on the social media but a customer who is delighted by the service would remain an unpaid promoter an unpaid advertiser of the brand.

1. Understand that Customer Satisfaction is based on loyalty, identity, values, and relationships

2. Personalize your service to meet your customers’ needs

3. Listen to Customers; Take appropriate action; keep it simple

4. Exceed expectations and treat customers as if you would treat a guest in your own home.

5. Listen to your customers; Change their attitudes, and fix their problems

 

for the customer they want to see the quality if good or not some customer they want to use long time important to them there are happy to use the item and there buy again other item.

To know wether our customer is well satisfied or not also it help us to know whats missed and approve that.

it is important for every company for exceptional services to survive.Warm relation with client is essential. 

uality Assurance is important in any Product or Work that we do in everyday. This is to assure Customer Satisfaction and Self Satisfaction and to eliminate Complaints from external, internal Customers and even yourself

yes there companies boast about his customers services to manage differentiation is the ability to provide higher value to the buyer or user in ways different from competitors. which of the following is not one of the traditional advantages used to distinguish the product ? a-availability of product or service. b-product quality . c-price. d-service after sales this very important .

quality assurance is most important for the patient for safety because of radiation that enters in their body and not only for the patient also for the health workers who are working in radiology daepartment. That's why there is what we call ALARA (as low as reasonable achievable) for the safety of patient and health care workers. Radiologic department facilitate the quality assurance for patient and health workers.

Customer Satisfaction and Self Satisfaction is a must. Quality Assurance is important.

Quality Assurance is important because it helps to ensure the safety and value of the product to the customer and their by achieving customer satisfaction thus creating customer royalty and trust.