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food safety issues
Hello,
I can't be precise since i'm not working so i can't tell you technically what to do but best thing is intalling HACCP system at your industy or food-chain so you can at any step precise the non-conform product and know the source of non-conformity this is preventive action but if you have many comlaints you must first detect where is the problem and try to fixe it then to remain you customer confidence try to make some promotion to sell more of product then when customer are satisfied they will be back to buy more and more
PS: i'm talking from a point of view of both customer and producer i hope it's enough :)
Well....Good question
in my point of view the best way for customers recovery & handling food safety issues
is to concern,making, follow up and activation the restaurant,s operational manual
for both front line area and back line area too
First you have to apply HACCAP and then find out where and what is problem.
You can fix problems according to MSDS.