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متابعة

State some of your experiences where you started sourcing a deal with wrong assumptions about your customer? How have you dealt with them?

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تم إضافة السؤال من قبل Manjusha Mohan , Program Manager , Neo Technology Ltd
تاريخ النشر: 2014/10/08
Rykiel Ramnath
من قبل Rykiel Ramnath , DIGITAL SERVICE SPECIALIST , TELKOM

It is important that you continue to communicate with your customer regarding their progress status since their first interaction with you. Doing this creates the perception to the customer that they are in great hands and are speaking to the correct person.

 

Therefore, when the deal with a customer is deemed not appropriate, communicating this to the customer will not be a surprise to them. When possible, meeting them face-to-face displays a persona that you really did do the best you could and leaves a lasting impression on them, on which they could return for a similar or different deal.  

المزيد من الأسئلة المماثلة