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What role should the workers in customer service to play to provide the best service to customers?

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تم إضافة السؤال من قبل مستخدم محذوف‎
تاريخ النشر: 2014/10/22
Subhranshu Ganguly
من قبل Subhranshu Ganguly , Quality Analyst. , WIPRO

Sir to be frank the role of the customer service rep is like a shock absorver of the organisation so that the co does not have to feel the shock of falling sales.

Mohamed abdelsalam shabrawi
من قبل Mohamed abdelsalam shabrawi , Regional Director for the Arab Republic of Egypt , african energy company

Quickly understand the client's problem 

The speed of solving the problem of the client

مستخدم محذوف‎
من قبل مستخدم محذوف‎

agreed with mr divyesh

Divyesh Patel
من قبل Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

They play a major role in customer service.

All businesses depend on employees to deliver quality service. For most businesses, improving customer service levels is more important than providing a good product.

 

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