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TQM, total quality management, is a business philosophy rather than a specific standard , your views please !!!!

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تم إضافة السؤال من قبل Mohammed Asim Nehal , M Asim Nehal & Co , Chartered Accountants
تاريخ النشر: 2014/10/27
Zia Rehman
من قبل Zia Rehman , Director Project Management , M/s U.C.C Private Limited

TQM, as compared to traditional QC where emphasis for quality of product or services was on the production/delivery processes, aims at integrating all the organization functions such as procurement, marketing, human resources, financial backup, engineering, production line processes, etc. to satisfy rather exceed customer expectations.      

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