أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
TQM, as compared to traditional QC where emphasis for quality of product or services was on the production/delivery processes, aims at integrating all the organization functions such as procurement, marketing, human resources, financial backup, engineering, production line processes, etc. to satisfy rather exceed customer expectations.