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How should effective managers deal with complaints from employees that the workload is too heavy?

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تم إضافة السؤال من قبل Fida Abo Alrob , Sr. Copywriter , Imena Digital
تاريخ النشر: 2014/10/27
naeem bari
من قبل naeem bari , DA desk Manager Operation Dept.. , Elhiblu International for General Maritime Services

If it’s genuine that employees have extra work load then should create a new vacancy in the complained department in order to divide the work load or furnish to the existing employees with some extra benefits in term of cash, insurance, gift etc., to motivate their moral. 

Davis Jones
من قبل Davis Jones , Certified HR Generalist , Toyota & Lexus Co.

a)  Identify the specific tasks and responsibilities of each employee . b)     Conduct in-house training on time management & Stress free course e.g by coaching them it’ll increase their productivity and also improve their Work -Life balance.   c)      Encourage an open-door policy (communication with your employees) you must be accessible by them to understand their challenges. d)     Offer a pleasant working environment, eg. Provide your employees with a drinks making facilities e.g coffee/tea machine just to motivate them indirectly. e)      Allow staff sufficient time off to handle family and personal problems. By using these few techniques your employees will have less to complain about?

 

 

Shobha Jaison
من قبل Shobha Jaison , Senior Manager- Human Development , Bayt.com

When employed, every person would go through certain periods where the workload could be heavier than usual; like at the end of a month or when a deadline for a project looms or before the launch of a product, etc. These times call for an employee to walk the extra mile to get things done.

 

For other times, it’s a good sign that an employee can freely discuss workload issues with his/her manager. It would greatly help if the manager could guide the employee in analyzing his/her working style, i.e. peak performance time, downtime that could actually be used productively, etc. Once this is done, the manager could sit with the employee, go through the tasks together, reassign priorities and set goals. Once the employee feels that the workload is manageable, s/he would feel more confident about getting work done. And if there are genuine workload issues, like Mr. Naeem Bari said, it might get the manager thinking about hiring an extra person.

Hani Al Mowallad
من قبل Hani Al Mowallad , Director of Talent & Culture , Mövenpick Hotel & Residences Riyadh

I will tell one thing , this is the business,if you don't like find other place   

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