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I like to use both and i think both are user - friendly , but the point which one you like to use
at the same time i fully agree with Mr kapil jayant sathe too
i prefer Microsoft Dynamics (Either NAV, AX, SL or GP)
I have used both NAV and AX.NAV is most preferred due to the flexibility and user friendliness.
I was part of the comity that selected and implemented a new ERP system. We short listed3 options in tire1 &2 SAP, Microsoft Dynamics and Epicor. The comity was divided to select Microsoft Dynamics or Epicor. My preference was Microsoft Dynamics but due to cost restrictions Epicor was selected.
If you think as End user point of view then Microsoft AX is easy to use.
Any System has it's pros & cons. It is the requirement verses delivery ratio which decides any system's user-freindlyness.
Kapil Sathe