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How can you handle a foreign customer when you don't know their language, and there's no one around to help?

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تم إضافة السؤال من قبل Mohamed El Gamal , Customer Service Agent , qatarairways
تاريخ النشر: 2013/04/13
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من قبل مستخدم محذوف‎

Never say You Cant....... I agree with Tarek    Body language  and the fact that they might  understand the language but can not speak it, I find alot of times if you  take your time ,listen closlely and pay attention you can figure out what the customer needs 

Nourhan Darwesh
من قبل Nourhan Darwesh , Product Manager , Mysteronix

Use your body language and signs then use the tools around you.
For example, if you figured out they are asking about the price use a calculator. 

Tarek Moustafa
من قبل Tarek Moustafa , Legal Manager , Nirvana Holding

use the international language ( body language) , second thought you don’t know their language who knows may be they know yours .

Asim Azaldeen Abdalrahman Mhammed
من قبل Asim Azaldeen Abdalrahman Mhammed , Property Manager , TAAM PROPERTY

Never say u cant understand him .. try in your mother language and also try secound one for exaple arabic & english if he his not understand call someine cancommunicate with him .. at last u must cash him

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من قبل مستخدم محذوف‎

Use technology which is available online.
Transilate your language to the customer language with google transalater etc.
so that you can understand and convince the customer.
It cannot be100% accurate but some form of communication happening.

Sheetal Shah
من قبل Sheetal Shah , Assistant to Research Analyst , Volumemakers (Mumbai)

You just can not.

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