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Greeting,smile ,eye contact,listening, and answering there questions and making them feel important and comfortable makes the customers happy
definitely my service and the product knowledge i deliver to my customer makes him happy.
For me customer service is to make customer happy.
Customers can only be happy if they are convinced of the value they get obtain after consuming a good or service.
Customer service is the art of providing effective and efficient service that meets customer expectation and providing them with a remarkable experience.
What makes my customers happy I the fact that I attend to their needs as fast as I can, and over the years, I've shown them that their interest is what am always looking out for.
Customer Service is knowing when to shout up and not argue with your customers, thereby giving them a chance to express their feelings, you give them the impression that their interest is well secured, and that indeed '' Customers are always right''.
The customers will happy with their satisfaction and customer service is, the process of ensuring customer satisfaction with a product or services. Often, customer service takes place while performing a transaction for customer, such as making a sale or returning an item. Customer service can take the form of an in person interaction, a phone call. self-service system, or by other means..
Understanding the customer needs and providing a solution to the customer that will solve the queries of the customer and one should be effective and efficient in solving the same.