What was your biggest challenge in customer service and how you could overcome these challenges?

Question

Ahmed Bakar · Answer

some steps to handle the challenges:1-Focus on the Solution2-handle stress3-Break it Down

aisha al sadi · Answer

السلام عليكم
التحديات لتغلب على خدمة العملاء اولا ان تكون واثق بنفسك وان يكون التواصل بين الناس بشكل سياسي ولبق ولديك الجراه في التحاور والتواصل البصري والسمعي مهم جدا كي تكون ناجح ومهم ويحنرموك الناس الل\ين تتعامل معهم  وشكرا

Ahmed Ismail Abdel latef Abdel fattah gomaa · Answer

Owning Control Guo in emotions.
Calm self.
Rationalism.
Smile.Speed as much as possible

Kamjo Ka · Answer

of course STRESS,how to overcome STRESS think positively,stay calm and focus on ur goal.nxt one is COMPITATIVE, allll you need is FOCUS

مستخدم محذوف‎ · Answer

I think this comes through following:

1. build a trust between you and your customers.

2. understand your customers needs.

3. lesten to your customers through "voice of customers" concept.

4. build clreance ship between you and your customers.

Hussein Bahgat · Answer

IT Guy :

Customers are un aware of complex technical stuff, so I invented a funny example for each technical problem

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What was your biggest challenge in customer service and how you could overcome these challenges?

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