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Product quality is rapidly becoming an important competitive issue.
Five Approaches to Defining Quality
Five major approaches to the definition of quality can be identified: (1) thetranscendent approach of philosophy; (2) the product-based approach of economics; (3) the user-based approach of economics, marketing, and operations management; and (4) the manufacturing-based and (5) value-based approaches of operations management.
Eight Dimensions of Quality
Eight dimensions can be identified as a framework for thinking about the basic elements of product quality:
1. Performance,
2. Features,
3. Reliability,
4. Conformance,
5. Durability,
6. Serviceability,
7. Aesthetics,
8. Perceived Quality.
Speaking my own mind. Quality Product is the delivery of that good or service which meets the customer satisfaction on a consistent basis. The same principle applies to tangible, non tangible, non profit and for profit products.
quality of a product meaning the usefulness, free of defect, durability. it is the acceptance criteria of the customer for a product that he / she wants to be which he /she found it beneficial for usage for human, animals, things and the environment.
Quality Product is :
The delivery of that product or service which meets the customer satisfaction, requirements and needs of the customer under specified standards and specifications.
هل تحتاج لمساعدة في كتابة سيرة ذاتية تحتوي على الكلمات الدلالية التي يبحث عنها أصحاب العمل؟