أنشئ حسابًا أو سجّل الدخول للانضمام إلى مجتمعك المهني.
customer service/sales department
Be honest! Give your customer your time and total attention. Listen to him and understim and his requirements. Offer the products that you have which are suitable for him, explain the positives and the negatives of the products. Negatives are equally important as the customer will find out about the negatives anyway and he will appreciate your honesty. allow the customer to make an informed decision based on the information you have given him. You will have gained a happy customer.who will return to your store/outlet/company
give the customer's needs on agreed time and try to exceed his expectaions
The best thing that you can give to the customer to get their loyalty and trust is to provide the best customer service that they can have every time that they will give us a call. Build a connection to the customer, acknowledge their concerns, and provide the best resolution to their issues. I have learned from my previous company that we need to have a mind set that every customer needs to have the best treat, and we can do that by listening to them, give them time to talk and ask for all the inquiries that they have. Provide the benefits and feature of the product, and always assure them that the company they trusted with will not failed them.
Impeccable customer service;
- Listening to your customer's needs
- Asking them for their honest feedback, being open to constructive criticism and applying it better yourself
- Going the extra mile ( for example if you're at a cosmetic stand, providing your client with extra samples)
You should be honest to your customer. Ask what the customer need and offer a product that will fit to there needs. And if you explained the product properly like the disadvantages or the advantages and differences. And you should aware of how you talk to them. And remember if you get your customer trust and loyalty even if how expensive the product you have they will surely buy for it. Because if your an honest person you will gained trust and loyalty.