If you are the customer, how important is the CSI (Customer Satisfaction Index) call for you?

it give an idea about the service ! it's usefull

Being a customer as its always expected to be satisfied and get 100% satisfaction for the purpose they call for , if I don’t get that satisfaction I will have a very negative impact about the company professionalism but not the representative because it’s the representative who represent the company’s image

Being a customer as its always expected , introduction , Helpfulness ,Politeness, Honesty, Correct attitude,Pleasant tone of voice ,Reassurance ,Confidence, Commitment , Listening, Good questioning ,Knowledge , Understanding , Keeping the customer informed and sure that he has satisfied..

EVERY customer, will always have CERTAIN EXPECTATION from the products / services that they deal with.
100% Customer Satisfaction from each and every product / service is not prudent to expect. 
Every customer always expects a-lot-MORE than he gets for him money. 
It is a COMMON PHENOMENON!?  There are no hard and fast rules. 
There is no STANDARD RULES that denotes that A-UNIT-OF-MONEY should get WHAT-UNIT-OF-PRODUCT / SERVICE.
It changes from company to company, time to time, season to season, product to product, region to region. 
This is because of interaction of demand and supply, economy of people, reach, etc Therefore, CSI is very important, subject, to interaction of various factors, as mentioned above!  

Customer satisfaction index is important for all customers.
This will practically tell me if I was satisfied with the service given to me or not.
this shows me as a customer if that customer service representative or whoever is giving me the service if I want to go back to this establishment to get the service again or to go get it somewhere else.

Unfortunately, our customers are not aware of the importance of CSI. If I were a customer, I would definitely take the call, but most customers don't. Educate/explain customers.... at the purchase stage itself and they might respond...

vital

Honesty