In HealthCare, Hospitals how the costs should be controlled ?

Option B is correct, as once customer satisfaction increases even fee increases also they dont mind, and procedures should be decreased as each procedure will costs more.

I will go with B, C and D to improve customer services and reduce lengthy medical procedures to reduce cost and improve cost effectiveness by monitoring cost variances and provide customers the value of their money.

To control cost, material management and control of variances may reduce costs.

(C) is the correct option

 Answer(c) possible to be part of the cost reduction because the control of the material help to no textravagantand causean increase profits and reduce costs.But there are other thingsIf the answer is(d)within the options

(c) and(d)

c) Materials management and control the variances

answer b , c and  d 

The three can be managed to control your cost

Option C is answer <<<<<<<<<<<<<

I think all three options are aligned with cost controlling. However We have to identify each department cost actovities and cost drivers in order to know the costs of each department separately. Based on that we can caculate out the costs through ABC costing since the overheads are high in healthcares and hospitals. So for example after calculating out the costs through abc if dental department incurrs50k per month and dermotology dept. Incurs100k per month and both having same no. Od patients this means derm. Dept. Is incurring high costs than dental dept and so the cost controlling activity should shift to derm. Dept. This will identify hiw costs should be controlled and to what extent.

I THINK ANSWER IS 

a) Service prices should be reduced

&

b) Customer Service to be improved and procedures to be minimized

agree with answers >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>