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متابعة

Which of the following is true for customer-perceived value?

A) It is the perceived monetary value of the bundle of economic, functional, and psychological benefits customers expect from a product.

B) It is the difference between the prospective customer's evaluation of all the benefits and all the costs of an offering and the perceived alternatives.

C) It is the perceived bundle of costs customers expect to incur in evaluating, obtaining, using, and disposing of the given market offering.

D) It is the net present value of the stream of future profits expected over the customer's lifetime purchases.

 

E) It is the process of investigating the hierarchy of attributes consumers examine in choosing a brand if they use phased decision strategies.

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تم إضافة السؤال من قبل Mohamed Hendy , Commercial director & Co- founder , The matchers
تاريخ النشر: 2015/03/07
Muhammad Yousaf
من قبل Muhammad Yousaf , Director , Zia Saeed & Co. Pvt. Limited

It is "B" as the customer's perceived value is the difference between a customer's evaluation of the benefits and the costs of the product.

Arvind J V
من قبل Arvind J V , CEO , Aroma Group

A) It is the perceived monetary value of the bundle of economic, functional, and psychological benefits customers expect from a product.

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