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What is the best way to resolve a conflict among employees?

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تم إضافة السؤال من قبل Mohammad Rizwan Qureshi , Manager Operations/IT , Frontier Works Organization (FWO)
تاريخ النشر: 2015/03/13
Kathy Mustafa
من قبل Kathy Mustafa , Personal Assistant to CEO- Managing Sales and Marketing Departments , Saudi Kinda Real Estate

Hear both sides. Do not take sides. After hearing them out refer to company policies, make the best decision. 

Malik Mohamed
من قبل Malik Mohamed , Consulting on Finance, HR, ERP, Work/Business Analysis, ERP, Re-structure. , Self Employed

it is a vast subject, solution will be according to nature of conflicts.  However, your approach should be with pre-empty mind with focused goal.

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