What is the differences between output and impact for any specific process?

Question

Mohsen AlQadi · Answer

It's like the difference btn.
the meaning of the the two words

مستخدم محذوف‎ · Answer

Outputs relate to objectives.
Objectives are the planned areas of activity through which you intend to achieve your aims, where as impact is the effect created on others in the course of action.

Binod Timsina · Answer

both result oriented but in customer care both are required to get better performance.

Nadia Ahmed Mohammed Saeed · Answer

It is important to remember the difference between process and results indicators.
...
Results indicators can be developed at the output, outcome and impact levels.

مستخدم محذوف‎ · Answer

The output is the direct result of the process, whereby the impact is second level of the affect of the output on the other factors

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What is the differences between output and impact for any specific process?

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