How do you store and share customer qualitative feedback with multiple teams?

via email ... in a meeting....................

What do you think of the CRM system

In the spirit of transparency and honesty, I’ve never been very good at sharing qualitative feedback across my teams. Pretty sad given that I’m the CEO of a company that is in the qualitative feedback business. I’ve actually been on a kick to improve our qualitative feedback sharing internally for the last few weeks. I’m also trying to improve how we help our customers share feedback through Qualaroo. Work in progress. I tweeted your question so hopefully we can get some answers from other people who are doing it well.

The development of a database

Appropriate and adequate for each client

Returns have different teams in action

Internal networks and Emails will help in sharing the customer feedback with multiple teams.

C R M.     customer relationship management, denoting strategies and software that enable a company to organize and optimize its customer relations.       Thank You.

Qualitative Feedback are very much required to be stored to and it can be shared with multiple teams.

1. We can use it in Training for new employees about Organisations motto to achieve Customer Excellence.

2. We can share it or post it on organisation's Intra website wall

3. We can print and circulate in monthly or quarterly organisation's magazine which usually goes to  all departments and stake holders.

4. Qualitative feedback can be collected in customer's own writing with pictures and video if possible.

I AGREE WITH YOU TO SHARE WITH TEAM

agreed with all ...............................

As mentioned CRM plays an important role in that. However the implemented communication system in any company should take such issue in consideration through:

1. Sharing feedback and updates among departments managers.

2. Regular meetings for supervisors and teams.

3. Company achievements notifications system.

4. Training courses.

Of course first in your Brain,then you store externally & share with relevant people/teams,when you say Teams,they have to assemble or you can mail.you can video chat,ways are many.