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How many Guest relations (Guest Service) Agents should work for 650 rooms (around 1200 persons) hotel to get at least 85%-90% level of Satisfaction?

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تم إضافة السؤال من قبل Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
تاريخ النشر: 2015/04/06
Fadi Bazian
من قبل Fadi Bazian , Managing Partner , Innovative Empires

TO achieve such percentage of guests satisfaction m, I think such property varies and hold a great number of facilities , outlets and entertainment venues , so each shift should have around5 to6 guest relation agents at high professional level with sharp and mart skills 

 

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