ابدأ بالتواصل مع الأشخاص وتبادل معارفك المهنية

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متابعة

Working in this face-to-face customer service environment, how would you demonstrate that you are listening to a customer?

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تم إضافة السؤال من قبل PRISCILIA VICTOR-UZOMA , Customer Service Officer , Hossana Technologies
تاريخ النشر: 2015/04/07
Divya Srinivasan
من قبل Divya Srinivasan , SAP Support Executive , Korpko General Trading LLC

Have Eye Contact with the customer and acknowledge by nodding head or by words. Ensure you summarize the details provided by customer to confirm both of us are in the same page and we are clear in understanding their requirement and problem statement

المزيد من الأسئلة المماثلة