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متابعة

What is your favorite "going the extra mile" customer service story in the Middle East ?

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تم إضافة السؤال من قبل Aya Barad , Writer , Al Manara
تاريخ النشر: 2013/04/23
Fahad Albahar
من قبل Fahad Albahar , Procurement and Administration Manager , Al Fares Transportation Co.

Working during off hours to deliver delayed shipment while working in DHL.
I simply put myself in the customer's shoe and felt bad for not receiving his shipment as it going to cost him a lot if he didn't receive it that day.
Ended up by pulling up the shipment (document) from the holding unit in the causeway after the clearance and deliver it myself.
I won't deny it the tiredness, but really felt good after all.

melad rady
من قبل melad rady , سيلز , الفرعونية للوساطة التأمين

Working during off hours to deliver delayed shipment while working in DHL.
I simply put myself in the customer's shoe and felt bad for not receiving his shipment as it going to cost him a lot if he didn't receive it that day.
Ended up by pulling up the shipment (document) from the holding unit in the causeway after the clearance and deliver it myself.
I won't deny it the tiredness, but really felt good after all

المزيد من الأسئلة المماثلة