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What’s the hardest part of your day as a customer service agent?

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تم إضافة السؤال من قبل Nuha Ali , writer , freelance
تاريخ النشر: 2015/04/19
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as a customer service agent

At any time when I'm bored

 

And when I'm having a client does not understand and I'm trying to understand it and does not understand

Georges Aref Chaoul
من قبل Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services

When there is no customers to be served and when there is more customers than we can serve.    Thank You

Olugbenga Olukoya
من قبل Olugbenga Olukoya , Warehouse in Charge , Robot Construction Machinery Co

As customer service agent must not have hardest day simply must be alert everytime and must be on to deliver unpararellel service at every point in time. Customers are small god.

 

Muhammad Adeel
من قبل Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC

Receiving phone calls and meeting clients more than500 in a day is probably the hardest part. 

Abdulmoneem Hashem Emara
من قبل Abdulmoneem Hashem Emara , customer service supervisor and office administrator , Gulf Bridge Services (visa services company)

I'm almost all the time under pressure , but it will be very hard when troubles happen 

Nasir Hussain
من قبل Nasir Hussain , Sales And Marketing Manager , Pakistan Pharmaceutical Products Pvt. Ltd.

Thanks for the invitation. That's not my expertise. I dont have to deal to many clients a day. I dont have any difficulty handling them all in a day. 

منير المنير
من قبل منير المنير , اداري , مديرية التربية والتعليم

Difficulties in communicating with customers due to lack of staff who speak English,and  Service Provider may face difficulties in understanding the character a customer has these difficulties be its reference customer , or may be its reference the same basic service provider.

Shabbir Hussain
من قبل Shabbir Hussain , General Accountant , Fiscal

Customer service jobs are all about what? You guessed it, great customer service. It's not uncommon for a customer to approach an employee expecting them to solve a problem. A situational job interview question like, "tell me about a time you had to deal with a difficult customer", will allow the employer to see if you can still offer awesome customer service while fixing an issue with a not so pleasant customer.

as a customer service agent

At any time when I'm bored

And when I'm having a customer does not understand and I'm trying to understand it and does not understand

Subramanyam Srinivas Kottram
من قبل Subramanyam Srinivas Kottram , Head-sales & Marketing , Topend Technolgies

Can be many,you are late,there is no customer etc

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