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Do you think the two words 'excuse me' and 'thank you' is important in a restaurant and hotels?

Banquets Hotels Hotel Reservations
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تم إضافة السؤال من قبل Prem Bdr Tamang , waiter , raffles city
تاريخ النشر: 2015/04/22
التصويت كمفيد (0) المشاهدات (32) المتابعون (25) الإجابات (23) بلّغ عن السؤال
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prabhu natarajan prabhunatarajan
من قبل prabhu natarajan prabhunatarajan , F&B Manager

This word more important my industry, another one word is more important guest is always correct

Dinesh Devadkar
من قبل Dinesh Devadkar , Head Waiter , ADNH COMPASS

These two words are very imp in restaurant and hotel

PETER NDLOVU
من قبل PETER NDLOVU , Hotel Manager , DERBY HOTEL

yes very very important because it shows that you are communicating with your guests and also shows customer care

مستخدم محذوف‎
من قبل مستخدم محذوف‎

YES VERY IMPORTANT  TO THE CUSTOMER AND ALSO TO THE COLLEGUES 

safia essamlali
من قبل safia essamlali , موظف حجز تذاكر , خوري للسفر والسياحة

yes it is important to talk with the customer in polite way

gadari bhargav
من قبل gadari bhargav , Assistant F & B service trainer , Pace Hospitality Training Center

yes the teo words excuse me and thank you is very importent in restaurant and hotels because guest feel more relax when me ask them for those words

rhannami abderrahim
من قبل rhannami abderrahim , supervisor , catering ROYAL CATERING

yes event if just a protocole in the hospitLTY

fakeba bojang
من قبل fakeba bojang , food and beverage manager , SUNSET BEACH HOTEL

This is very important as it shows graeat appreciation and being so polite

David Ordeson
من قبل David Ordeson , Camp Boss , Teyseer Servives Sodexo

Yes it is very important these words being polite and shows gratitude towards our guest has always been part of the hospitality industry

SURESH KANCHAN
من قبل SURESH KANCHAN , Controller-Food &Beverage , H.M.GROUP

  1. Especially, In the " SERVICE ORIENTED" field the word like is used mostly "THANK YOU" and "EXCUSE ME".
  2. It is an respectable word, which can be used in normal life.

Islam Farghaly
من قبل Islam Farghaly , Manager , Foley's Fish House

Of course, you have to be professional and polite at the time be grateful to the guests and the peers around us.

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