What is deliverables in project management

Deliverables are material & service.

Services are many types

Supervisory

Engineering service

Consulting service

Construction & installation service

Inspection

Planning & scheduling

In project management, a deliverable is a product or service that is given to your client. A deliverable usually has a due date and is tangible, measurable and specific. A deliverable can be given to either an external or internal customer and satisfies a milestone or due date that is created and produced in the project plan. A deliverable can be a software product, a design document, a training program or other asset that is required by the project plan.

Whether you are producing products for your customers or reports for your employees, your small business will have projects and those projects must have deliverables. Project deliverables are the tangible products generated from a project. Without deliverables, projects would be pointless; deliverables are why projects are created. However, there are many kinds of project deliverables that are intended for both internal and external stakeholders. Some projects have many deliverables; others just have one.

When most people think about products, they think about consumer goods, such as clothing, electronics and food. While project deliverables are always tangible, they need not always be consumer goods. Often, project deliverables consist of intellectual material that is collected in a tangible manner such as a report in hard copy. Sometimes, however, they are consumer goods. For example, a restaurant might hire an interior design firm to design and produce custom chairs for its dining area.

As the name suggests, project deliverables must be delivered. In some cases, the person who receives the deliverables is a client, also called an external stakeholder. In other cases, the person receiving the deliverables is a fellow employee, also called an internal stakeholder. When you give project deliverables to an external stakeholder, it is usually because you have completed the project and are delivering the items you have been contracted to produce. When you give project deliverables to an internal stakeholder, it is usually because your employee needs the products to complete her work.

Deliverables are tangible or intangible objects produced as a result of project or phase which are agreed with key stakeholders during intiation and planning phase..

The agreed scope of work , including services & materials. 

Whatever promised in the project planning (i.e. the requirements initially provided to start the project, would be the same points to audit for completion at the end of the project).