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A co-worker filed a baseless HR complaint against my friend. Now she has to meet with the HR manager. How should she respond?

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تم إضافة السؤال من قبل Nuha Ali , writer , freelance
تاريخ النشر: 2015/06/03
Rana Riaz Ahmad
من قبل Rana Riaz Ahmad , Group Human Resource Office- Talent Management , Al Mansouri 3B Group

Well its very interesting example of -VE workplace politics now suspect have2 options .............

1. Turn it into +VE  by discussing with alleged victim trust me if they ready to talk half of the problem will be solved and it could be fixed nicely through Dialogue , She can also discuss with the line manager and request the manager to intervene to fix the problem .

2. Tell the truth to HR about falls complaint and request them to take appropriate action on that or tell everything true in meeting with HR .

Note: This is not example of conflict management infect it is   area of issue management. 

shahzad wazir
من قبل shahzad wazir , Admin Assistant , Punjab college yazman road bahawalpur

Your friend should give an written explanation stating about false complaint made against her. Open discussion both parties by manager head immediately. If manager head feels complaint is wrong then issue the warning letter to making the false complaint.

Rajarajan Naidu
من قبل Rajarajan Naidu , Soft Services Manager , Al Mulla Group

Your friend should give an written explanation stating about false complaint made against her.

It creates an bad office atmosphere, bring both of them along with immediate manager / department head for open discussion, and if necessary issue an warning letter for making an false complaint.  

 

Davis Jones
من قبل Davis Jones , Certified HR Generalist , Toyota & Lexus Co.

First, (HR) should  Establish an effective complaint procedure and encourage employees to feel comfortable coming to you with any problems they face at work, including any harassment that might occur, once any complaints arise ,Quickly investigate any claims that  occur/reported.

Ask then Complainant to be honest and explain the incident openly ,As a HR you should Avoid favor at any cost and Don't take any action that can be seen as harming the person making the complaint. For example, don't transfer the complaining party to a worse location in order to separate the parties. Once you identify the culprit and have evidence do whatever is necessary to stop the harassment immediately.

And if Necessary Take action to correct past discrimination based on the harassing conduct, if appropriate...

 

Emeka Nnabuko
من قبل Emeka Nnabuko , Manager , Orchards Hotels and Suites.

Upon this complain,she should respond formally to the HR via a Memo.

Muhammad Yasir
من قبل Muhammad Yasir , Manager Talent Acquisition , Gaditek

Only HR can decide whether the complaint is genuine or not.

CASE1: Complaint is genuine

The HR would sulry take corrective actions against the culprit. Where she is your friend or relative.

CASE 2: Complaint is not genuine

HR would surly give the complainent proper feedback along with the proper coaching to approach the HR in the presence respective department head.

Muhammad Javaid Iqbal
من قبل Muhammad Javaid Iqbal , Administrator , Allama Iqbal Model School

She should meet HR and tell the truth in formally way

Difficult to offer a realistic response without any details. The best advice I can offer given this is that you go in feeling confident but avoid being defensive.

Listen carefully to what you are told by the HR Manager. Say little to nothing while the HR Manager is providing details of what you are there to talk about. Ensure you understand what you are being told (verify points as needed) by asking good non-defensive, objective questions. Remain calm, professional and open. Avoid making negative comments about the person who filed the complaint.

State your perspective in a calm and professional manner, avoiding any commentary or judgement about the complaint or the complainant. If the HR Manager is a professional and skilled the manager will be able to assess the situation fairly.

 

 

Hendren Phibes Balboa
من قبل Hendren Phibes Balboa , Site Incharge , Facilities and Real State Services. (Shangri-La Barr Al Jissah Resort & Spa / Bait Al

Just respond by telling the truth.

Yaseen Ahsan
من قبل Yaseen Ahsan , Manager and Assistant Company Secretary , First Dawood Group

Even no complaint should be between colleage if not hard

نورالدين  نصري
من قبل نورالدين نصري , مدير الشؤون الإدارية والموارد البشرية , وزارة الفلاحة والموارد المائية والصيد البحري بتونس

 

At work, any complaint against a colleague related to human resources, whatever the reason, and therefore appropriate measures must be taken in accordance with the institution's internal system