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متابعة

How can one prevent guests from stealing hotel amenities?

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تم إضافة السؤال من قبل Dania Ali
تاريخ النشر: 2015/06/07
isagani africa
من قبل isagani africa , Branch Manager , Transcycle Motorcycle Dealer

Had amenities inventory upon check out and charged it to the guest if something is missing.

zacharia muthua
من قبل zacharia muthua

by creating awareness upon guest reaching into a hotel of how serious it can be when one is caught stealing

zeeshan khan
من قبل zeeshan khan , Head Of Facility Management , Kun Sports Company

At hospitality side it is very difficult to do it ,, because the Guest satisfactions is the first and last priority if you will try some thing stupid so ,, so it will be a serious problem for the employee leaving in,, because if a guest will ready to pay to much money just for spending little time there ,so why he will steal some thing they should not have as that cheap mind,  because they want there self more valuable and more important that is why they are in same hotel,, & every one in the Hotel  depends on Guest , not the Guest Depends on Them,, and if there are some guest who steal something if that effect your budget so you must increase the price on some stuff to win back ,,

MOHAMMED BASHIR SANI
من قبل MOHAMMED BASHIR SANI , GENERAL MANAGER , ZARAMAT GLOBAL COMPANY LIMITED

A measure needs to be put in place to ensure that an ample notice is given by the guest before checking out. That way, the house keppers or porters should be dedicated to ensure that every items in the room are intact and also that the guests valuables are not left behind before the completion of check out procedure. some guest may be in a hurry but you have to let them know the hotel policy by speaking to them politely.

gretchen eleccion
من قبل gretchen eleccion , Senior Therapist , Regency Group Holding-B/atittude Spa

Based on the knowledge and trainings I have had in the past there used to have the inventory checking or they term it as clearing prior to settling customers bill. And whatever that are used or missing that automatically charged to the customers bill.

Anthony Azzi
من قبل Anthony Azzi , Director of Operations , Emirates Grand Hospitality

Inventory upon check out and report it to the guest before leaving the hotel.

joel oludara
من قبل joel oludara , nursing officer 2 , private hospital

by letting him know the rules that govern the hotel , this most paste on where poeple can see it and read with simple english.

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