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How to brush up your win-win negotiation skills?

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تم إضافة السؤال من قبل Georges Aref Chaoul , Sales & Media Director , Maids.cc
تاريخ النشر: 2015/06/18
محمد عادل عبد اللطيف
من قبل محمد عادل عبد اللطيف , Geologist / Negotiation Expert , EGAS

Do your homework for successful Negotiation >>>>> Mr. Vinod Answer

and For sharping your skills you must Read and be trained. 

مستخدم محذوف‎
من قبل مستخدم محذوف‎

First of all i have said it before and i will insist on that: there is no win-win in an agreement (and of course not in negotiations). Someone gets more than the other and that depends on the actual annual or other targets of each side of the agreement.

Further than that, a good preparation is essential (setting up the goals, alternatives, trades, limits etc.) But this is also depending on the criticalness of the situation.

Other elements in a negotiation are also the body language, attitude, PR etc.

مستخدم محذوف‎
من قبل مستخدم محذوف‎

By discussing-negotiating with a child!!! Yes, i know that it is seems a little bizzare but kids are the most difficult negotiators in the world. You know why? Because, they are pure and you can not full them around. When you will be able to convice your/a child about a matter then you will find out if your win-win negotiation skills of yours have been brushed up.

 

Vinod Jetley
من قبل Vinod Jetley , Assistant General Manager , State Bank of India

Preparing for a Successful Negotiation

Depending on the scale of the disagreement, some preparation may be appropriate for conducting a successful negotiation.

For small disagreements, excessive preparation can be counter-productive because it takes time that is better used elsewhere. It can also be seen as manipulative because, just as it strengthens your position, it can weaken the other person's.

However, if you need to resolve a major disagreement, then make sure you prepare thoroughly. Using our free worksheet, think through the following points before you start negotiating:

  • Goals: what do you want to get out of the negotiation? What do you think the other person wants?
  • Trades: What do you and the other person have that you can trade? What do you each have that the other wants? What are you each comfortable giving away?
  • Alternatives: if you don't reach agreement with the other person, what alternatives do you have? Are these good or bad? How much does it matter if you do not reach agreement? Does failure to reach an agreement cut you out of future opportunities? And what alternatives might the other person have?
  • Relationships: what is the history of the relationship? Could or should this history impact the negotiation? Will there be any hidden issues that may influence the negotiation? How will you handle these?
  • Expected outcomes: what outcome will people be expecting from this negotiation? What has the outcome been in the past, and what precedents have been set?
  • The consequences: what are the consequences for you of winning or losing this negotiation? What are the consequences for the other person?
  • Power: who has what power in the relationship? Who controls resources? Who stands to lose the most if agreement isn't reached? What power does the other person have to deliver what you hope for?
  • Possible solutions: based on all of the considerations, what possible compromises might there be?

Style is Critical

For a negotiation to be 'win-win', both parties should feel positive about the negotiation once it's over. This helps people keep good working relationships afterwards. This governs the style of the negotiation – histrionics and displays of emotion are clearly inappropriate because they undermine the rational basis of the negotiation and because they bring a manipulative aspect to them.

Despite this, emotion can be an important subject of discussion because people's emotional needs must fairly be met. If emotion is not discussed where it needs to be, then the agreement reached can be unsatisfactory and temporary. Be as detached as possible when discussing your own emotions – perhaps discuss them as if they belong to someone else.

Negotiating Successfully

The negotiation itself is a careful exploration of your position and the other person's position, with the goal of finding a mutually acceptable compromise that gives you both as much of what you want as possible. People's positions are rarely as fundamentally opposed as they may initially appear – the other person may have very different goals from the ones you expect!

In an ideal situation, you will find that the other person wants what you are prepared to trade, and that you are prepared to give what the other person wants.

If this is not the case and one person must give way, then it is fair for this person to try to negotiate some form of compensation for doing so – the scale of this compensation will often depend on the many of the factors we discussed above. Ultimately, both sides should feel comfortable with the final solution if the agreement is to be considered win-win.

Only consider win-lose negotiation if you don't need to have an ongoing relationship with the other party as, having lost, they are unlikely to want to work with you again. Equally, you should expect that if they need to fulfill some part of a deal in which you have "won," they may be uncooperative and legalistic about the way they do this.

Win-Win Negotiation Preparation Sheet

.Please feel free to copy this sheet for your own use and to share with friends, co-workers or team members, just as long as you do not change it in any way.

Aspect of Negotiation

Goals

Trades

Alternatives

Relationship

ExpectedOutcome

Consequences of Winningor Losing

Power

Possible Solutions

 

Ibrahim Hussein Mayaleh
من قبل Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

Simply by good preparation.

- Get to know your customer from business point of view (type of business, market position, reputation, ...)

- Try to gather as much information as you can on your counterpart (Who is he/she, position, authority, style, interest, ..)

- Make your own negotiation plan (strategy, targets, alternative, concessions, ... and of course plan-B)

- Always try to figure out what will make your counterpart get satisfied. Try to figure that as early as possible.

- Know your limits as well as of your counterpart and don't try to exceed them.

- Keep evaluating

Emad Mohammed said abdalla
من قبل Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

I Fully agree with EXPERTS -------------------------Thanks

Khaled Anwar
من قبل Khaled Anwar , Senior Sales Engineer , "Automotive company''

I agree with Mr. Vinod Answer. Thank you 

Mohamed Ismail
من قبل Mohamed Ismail , Purchasing Manager , Arrow Cash and Carry

Creating a win win is easier than you think ask the opposition what is required for their happiness in a win and you use what they want to create a unique way of organizing your win.

Georges Aref Chaoul
من قبل Georges Aref Chaoul , Sales & Media Director , Maids.cc

Thank You all very much for your participation, i agree with you sirs.

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