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Professional personalities with well developed tools. Thank You
Correct Answer is Customer Satisfaction is the key to success of the organisation
I think I need to refer you to the ISO9001 documents for a business ... read the section for customer service ...
off course the product first and the skilled customer care.
Good communication skills and good human relations.
Proper Customer Development training of associates on dealing with different types of clients.
Perfect recipe to great customer service
1. Technology
2. Manpower
3. Process
Along with the above Company should have approach to eliminate or minimise the gap between Promise they make to their customer and actual execution of it.