We’ve all had occasions when we were asked for ideas in solving issues in which we didn't have much experience. What have you done when this has happened?
Since I am around in the field of ICT quite some time, I am confronted all the time with questions in which I am not an expert. In my opinion the most important actions are:
- Contacting my professional network (= gatkhering knowledge)
- Relying on my experience (= setting the scope)
- Involving a team of colleagues (= working on a solution supported by the business)